United Airlines has released a new family seating policy, allowing customers to seat children under the age of 12 next to an adult in their party at no extra cost. The online seat engine scans for all available free economy seats and offers complimentary upgrades to available preferred seats, if needed. The policy officially starts in early March and does not include United Polaris, United First Class or Economy Plus seating. If adjacent seating is unavailable, customers can switch to a flight with adjacent seating in the same cabin for free. The U.S. Department of Transportation encourages dissatisfied customers to file a complaint.
Photo Credit: Ross Parmly
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